What are Photo Ops?
Photo Ops are opportunities to have a professional photo taken of you with your favorite celebrity guest by a professional photographer in the Celebrity Photo Ops Area. You will receive an 8×10 print of the photo and can purchase extra digital prints for $10 which will be emailed to you. Photo Ops need to be purchased separately from the admission ticket. A celebrity may do several Photo Op sessions throughout the day.
Please note that Photo Op Sessions move very quickly. If you want a more one-on-one experience, we suggest visiting the Celebrity Guest in Celebrity Row for an Autograph.
When should I show up for my Photo Op Session?
Epic Photo Ops will assign you a time. It is imperative that you arrive to your assigned photo op session in the Photo Op area at the latest 15 minutes before your time. They will NOT hold the celebrity for the entire session if the line has emptied. If you are late and the line has emptied, we cannot guarantee you will get your Photo Op with that celebrity. If you do miss your time for that Photo Op, no refund will be given. So please manage your time wisely and check the Photo Op schedule for any updates.
How much are the Photo Ops?
The prices for Photo Ops vary for each celebrity guest. Usually, they range from $40 – $75 each. Group Photo Ops of multiple celebrity guests from the same fandom may range up to $125 – $250 depending on the number of celebrity guests in them.
How does the VIP line work for Photo Ops? (Policy change 4/4/17)
We have updated our VIP Photo Op Line Policy for Salt Lake Comic Con 2017 and future events in order give VIP passholders a better experience. To use the VIP line, you must have a VIP Pass. Even if the Photo Op Session was purchased by a VIP passholder.
If you are taking a group photo, you can wait in the VIP line if all members of your group ages 9+ have a VIP pass. Otherwise, you will need to join your group in the GA line, abandoning your VIP line-up time assigned to you by Epic Photo Ops. Children ages 8 and younger can join you in the VIP line without a VIP Pass.
How many people are allowed to pose in the Photo Op?
You can have up to three other people (for a total of four) in the Photo Op with you unless specifically stated. Infants 1 year and younger do not count towards this total. If you want more than four people in your picture, you must purchase a second Photo Op Session.
Can’t I just take pictures with celebrities at their table?
Some celebrities allow you to take pictures with them at their table with your own camera. Not all guests or agents allow this and you will have to check with their attendant. Those that do will most likely charge a fee.
Can I take pictures of the celebrities as I walk past Celebrity Row or while I’m in line?
No. Per the request of our guests and their managers, we ask that you please refrain from taking photographs of celebrities as you walk past their table or are waiting in line. Thank you for your cooperation.
Can I buy Photo Ops online?
Yes. Click here for pricing and purchasing information for Photo Ops for select guests. We highly recommend purchasing them ahead of time in order to avoid disappointment. It is hard to tell who will sell out and who will not.
What is the Photo Op Lottery?
When Photo Ops are at a high demand, sometimes we are able to set aside some to sell at a later date. You must have purchased an admission ticket to this event in order to enter the lottery. One entry per email address. An entry gives you the chance to buy a Photo Op or an Autograph, if they are on sale at the same time.
How do I use my Photo Op voucher to purchase a Photo Op Session?
You must redeem your VIP Photo Op voucher towards a celebrity of your choice online. Simply go back into your GrowTix confirmation page and click on the green button that says, “Upgrade!” Follow the instructions on the next page to select the Photo Op you want to upgrade to and pay the difference in price. You MUST redeem them prior to the convention. They will not be honored at the event.
More info on how to use Photo Op vouchers here.
Can I combine multiple Photo Op vouchers for one Photo Op Session?
No. One Photo Op Voucher can be applied towards one Photo Op Session each.
More info on how use Photo Op vouchers here.
Do I need to start lining up several hours prior to my Photo Op to ensure that I get my picture?
No. You will not be allowed to wait in the Photo Op area until it is your time to queue. Once the line moves, it moves very quickly. You will be assigned a line-up time by Epic Photo Ops.
How long do I have to wait to pick up my printed photo or my .JPG?
Photos are available for pick up within minutes of your photo being taken. Digital copies of your photo are emailed out as soon as you pick up and scan out your photo from the Photo Ops area.
I bought the wrong Photo Op. How can I exchange it?
Email firstname.lastname@example.org or go to the Epic Photo Op Booth during the convention and ask to exchange your Photo Op for a different time/day. All exchanges are subject to availability.
I have a conflict with my Photo Op time slots, what can I do?
There are 2-3 Photo Ops occurring at any given time. We do our best to schedule them, but sometimes there is overlap with the ones you have purchased. If this happens, you are able to swap out your Photo Op for another one. In order to exchange any Photo Op, you will need to come to the Epic Photo booth at the event and speak with them. All exchanges are subject to availability.
Can I link my photo ops to my RFID wristband?
Yes! We have implemented a brand new feature. Once you have purchased your Photo Op, go back into your GrowTix confirmation link. Under your Photo Op product name is a KEY code. Click on this KEY code and it will take you to the RFID wristband page. Type in your RFID wristband number. If you have not activated it, it will prompt you to activate it now. Once activate, your RFID account will have an area to attach Photo Ops. The KEY code will automatically populate in this area, or you can type it in now.
You can add as many Photo Ops to your RFID wristband as you want. You can manage all your Photo Ops here and at any time.