How to Redeem Your Photo Op Vouchers:

To REDEEM your Photo-Op voucher follow the steps below. Attendees with Photo Op Vouchers will get a 15 minute head start when Photo Op sales go live.

    1. Open your ticket confirmation email from GrowTix and click “View your order online.”
    2. Click the gray button that says “Your tickets can be upgraded. Click here.”
    3. You can view your ticket upgrade options on the left side of the screen under the green text that reads “Upgradable Tickets.”
    4. Make your selection in the dropdown menu.
    5. Fill out the billing information form and pay the difference (if necessary).
    6. Click “Submit Upgrade Order” and you’re done!

About Photo Op Vouchers

What is a Photo Op Voucher?
A Photo Op Voucher is just like a digital gift certificate. They are available in increments of $30, $40, and $50. These Vouchers can be upgraded to purchase a Photo Op Session with your favorite celebrity guest. You will need to pay the difference between the cost of the Photo Op Session and the amount of the Voucher. Vouchers can not be combined; one Voucher is good towards one Photo Op.

Why should I buy a Photo Op Voucher? 
Get a 15 minute head-start on buying Photo Op Sessions with your favorite celebrity. We will make Photo Op Voucher upgrades available 15 minutes before the general public is allowed to purchase a Photo Op Session. This is a helpful perk for especially popular celebrity guests. You can gift these Vouchers to your friends and family as well!

If you have any additional questions, please first review our FAQ Page, most questions are answered there.

If your question is still not answered, please let us know!

Thank you and see you in September!

6 replies
  1. CustomerSupport says:

    The Photo Op voucher must be used before the event starts. Your voucher is digital and can be upgraded towards a Photo Op of your choice with the following steps –

    1. Go back into your original GrowTix order confirmation page.
    2. Click the green button that says, “Upgrade!”
    3. Follow the instructions on the next page to select the Photo Op you want to upgrade to.

    If you are missing anything from your order, please email us at
    4. Pay the difference in price.
    5. You will need to print out the voucher with the QR code and bring it to the Photo Op area.

  2. Anonymous says:

    There isn’t a gray button on my confirmation email that says to upgrade…how can I get my Photo Op purchased

  3. Dorde Woodruff says:

    I’ve been trying to get this doe for some time this afternoon. I can’t see a regrade option when I look online at GrowTix. Have been tryig and trying. I did attach my photo op with Shatner to my wristband.

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